Taxpayers’ Ombudsman
Upholding Your Service Rights
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Public consultations on systemic issues
The Taxpayers' Ombudsman is mandated to review Canada Revenue Agency service-related complaints and to identify and review systemic and emerging issues that can negatively affect taxpayers and benefit recipients.
We identify trends and common areas of concern through individual complaints, outreach activities, and discussions with stakeholders, tax professionals, and taxpayers.
Systemic Issues for Public Consultation
International Tax Services Office
Systemic Issues under Review
Small and Medium Enterprises
Scientific Research and Experimental Development tax credit program
Please note that the Office of the Taxpayers' Ombudsman reviews issues that arose after February 21, 2007; therefore, we can only accept and utilize examples of situations occurring after that date, unless the situation is on-going.
